Fulfillment Policies

2. Delivery of Services

Since we provide digital marketing services (e.g., SEO, social media management, content creation, digital advertising, etc.), there is no physical shipment involved. All services are delivered through online communication channels, digital platforms, or via electronic formats.

Our services may be delivered in the following ways:

• Email: Reports, content drafts, strategies, and communication will be sent via email.
• Online Portals: Access to marketing campaign dashboards, performance metrics, and analytics may be provided through online platforms or third-party tools (e.g., Google Analytics, social media ad accounts, etc.).
• Virtual Meetings: Strategy sessions, progress reviews, and consultations may take place via video conferencing tools (e.g., Zoom, Google Meet).
• Cloud-Based File Sharing: Creative assets, documents, and reports may be shared through secure cloud storage solutions (e.g., Google Drive, Dropbox).

3. Service Timeline

Delivery timelines for digital services will depend on the specific services outlined in the agreement between you (the client) and Tiny Giant Marketing Agency LLC. Timelines will be discussed during the onboarding process and included in any service agreements or contracts. Common timelines include:

• Initial Onboarding and Setup: Typically delivered within 1-2 weeks from the start of the engagement, depending on the complexity of the project.
• Monthly Reports and Campaign Updates: Delivered at agreed-upon intervals, typically monthly, unless otherwise specified.
• Creative Content and Marketing Assets: Timelines for the delivery of assets such as graphics, articles, or ads will be mutually agreed upon based on project scope.

4. Delayed or Interrupted Delivery

While we strive to meet all agreed-upon deadlines, unforeseen circumstances (such as technical issues or external platform disruptions) may occasionally cause delays. In such cases:

• Communication: We will notify you promptly of any delays and provide an updated delivery timeline.
• Resolution: We will make every effort to resolve issues as quickly as possible to ensure the delivery of our services continues without significant interruption.

5. Client Responsibilities

To ensure the timely delivery of our digital marketing services, it is essential that clients:

• Provide Prompt Feedback: Timely feedback on drafts, strategies, or campaigns is necessary to avoid delays.
• Grant Access to Platforms: Provide us with the necessary credentials or permissions to access your digital platforms (e.g., website CMS, social media accounts, ad accounts).
• Submit Required Information: Provide all required information, materials, or approvals promptly so we can execute marketing strategies effectively.

6. No Shipping Fees

Since all services are provided digitally, there are no shipping fees or physical delivery costs associated with our services.